
From the dialer menu choose, "Help, About..." Profile 14460 (version 2.3) or profile 17745 (version 2.4) users will be prompted to uninstall these earlier versions.

Version 3.5 will require users to re-enter their ID/password and to recreate any favorite bookmarks. Be sure to have your ID and password available before installing Sprint Remote Access 3.5
When prompted to uninstall an earlier Sprint dialer click "OK" or Yes". If the dialer you have is the Sprint Internet dialer you will not be prompted for uninstall and must manually uninstall the dialer by using the "Add/Remove Programs" option in Windows control panel.